1. Information we collect
Garify may collect account details, contact information, identity and driving documents, vehicle records, payment references, booking activity, messages, reviews, handover and return evidence, device information and support communications.
2. How information is used
Information is used to create accounts, verify users and vehicles, process bookings and payments, support handover and return workflows, prevent fraud, resolve disputes, improve the platform and meet legal or regulatory obligations.
3. Identity and vehicle documents
Uploaded identity, driving, ownership, insurance and inspection documents are sensitive. Access should be limited to authorized personnel and service providers who require the information for verification, safety, support or lawful compliance.
4. Sharing between marketplace participants
Relevant booking details may be shared between the owner and client after a request is made or confirmed. Garify does not intend to publicly display private identity documents or payment credentials.
5. Service providers and legal disclosure
Garify may use payment, hosting, messaging, analytics, verification and security providers. Information may also be disclosed where required by law, court order, regulatory request or to protect users, vehicles and the platform.
6. Storage and security
Reasonable administrative and technical controls are used to protect information. No online system is completely risk-free, and users should protect passwords, devices and account access.
7. Retention
Information may be retained for as long as needed to provide services, maintain booking and financial records, handle disputes, prevent fraud and satisfy legal obligations. Retention periods may differ by information type and country.
8. Your choices and rights
Users may request access to, correction of or deletion of eligible personal information, subject to legal, financial, fraud-prevention and dispute-retention requirements. Marketing preferences may be adjusted where such communications are introduced.
9. Cookies and technical data
Garify uses essential cookies for sessions, security and platform functionality. When Google Analytics is enabled, its tag measures visits and page activity on public pages and account workspaces and may set analytics cookies. The site sends page paths without URL query details for page-view measurement. Browser controls can be used to restrict or clear cookies.
10. International use and updates
As Garify expands, information may be processed across countries using suitable safeguards. This policy may be updated to reflect new services, partners or legal requirements.
11. Contact
For privacy questions or requests about your information, use the Garify contact form. Include enough detail to identify the relevant account or booking without sending identity documents in the message.